At korekare.shop, your satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order. To be eligible, items must be unused, in their original packaging, and in the same condition as received. Refunds will be processed to your original method of payment within 7–10 business days once we receive and inspect the returned item. Please note that shipping costs are non-refundable, and customers are responsible for return shipping fees unless the item was received damaged or defective. For any return requests, please contact our support team at support@korekare.shop before sending back your item to receive full instructions.